- #Mitel connenect app jabra direct upgrade
- #Mitel connenect app jabra direct software
- #Mitel connenect app jabra direct series
Are new licensing bundles associated with Connect?Īll ShoreTel models have been bundled into the Connect licensing based upon 5 bundled licenses: Connect Telephony for Microsoft (Skype for Business integration)ĥ.
#Mitel connenect app jabra direct series
#Mitel connenect app jabra direct upgrade
When migrating to Connect from 14.2 there is a free license upgrade to Essentials Bundle for All Extension & Mailbox license. Are there any free perks with the migration to Connect? Only the 400 series phones work with the EdgeGateway. The phones from the VPN concentrator will not work with the EdgeGateway. With Connect, the EdgeGateway will replace the VPN Concentrator. Only the 400 series handsets are supported on the Connect Cloud. Will we be able to use the same desktop handsets?Īll handsets continue to be supported on Connect Premise.
If you are using Enterprise Contact Center, you will need the 8.x or 9.x versions to upgrade to Connect Contact Center.Must be on ShoreTel version 13.x or 14.x.While there are not many “requirements” for upgrading to Connect, there are some infrastructure requirements that should be noted: What are the requirements for us to upgrade to Connect?
#Mitel connenect app jabra direct software
Support for software updates/bug fixes will no longer be provided for ShoreTel 14.2 beginning 2020. And while ShoreTel 14.2 will still be supported through December 2020, all future bug fixes will be rolled into Connect releases. Mitel announced the end of life of the ShoreTel 14.2 software and all previous software releases. The ShoreTel technology underpins the Mitel Connect platform, which is now called Mitel MiVoice Connect. The Connect platform changed in brand name only. When you tell me that ShoreTel has reached the end of life, what does that really mean?
The Top 7 Most Asked Questions (and Answers) About Migrating From ShoreTel to Mitel Connect 1.
This enables you to take advantage of both onsite and cloud options, 40 advanced custom apps, CRM integration, collaboration tools, mobility and more, all allowing you to collaborate and communicate better. Packet Fusion offers an easy migration path from ShoreTel 14.2 to the Mitel Connect platform. Second, you can expect support and future enhancement as long as you are under a support agreement with Packet Fusion. Packet Fusion will always carry refurbished equipment to fulfill our customer’s needs. However, there is one last batch of SG90 and SG90V that have been manufactured by Mitel and are available through an approval process. Also, as of June 30, 2018, SG switches (SG30, SG50, SG90(V), SGT1K, SG220T1, SG220T1a) were no longer available for purchase, making the end of life announcement very real. The good news is Connect, which is the latest and greatest available from Mitel, is just an upgrade away.
This blog addresses the most frequently asked questions around migrating to Mitel Connect, whether that be on-premise, 100% in the cloud or a hybrid approach.įirst, Mitel has declared that support will officially end for ShoreTel 14.2 software, Enterprise Contact Center and Mobility 8 in December 2020. This is accomplished by expanding on-premise capabilities along with connecting the existing platform to the cloud to offer hybrid products to form a single platform with uniform functionality and features. We can say confidently, “You do not need to discard your ShoreTel investment!” Mitel has committed R&D and future development on the Connect Platform. As ShoreTel experts and now Mitel’s top reseller, we receive a lot of questions about what the end of life announcements mean to ShoreTel users.